Two stories emerged last week that underlined the importance of healthcare to tech giants Apple and Google. First, CNBC reported that Apple was hiring engineers tasked with developing new health sensors, while later in the week it was reported that Google is working on a new healthcare and fitness AI assistant called Google Coach.
As both companies well know, healthcare is a notoriously tough market to crack, given the need for precision technology and the regulatory hurdles. In Apple’s case, some of the disappointment that accompanied the launch of the Apple Watch was related to the lack of healthcare features – the device’s optical sensor only tracks heart rate – so the beefing up of its health sensor team could mean new features further down the line, such as heart rhythm monitoring or even non-invasive blood sugar monitoring.
As for Google, despite the failure or lukewarm reception of previous ventures like Google Health and Google Fit, the company remains committed to the healthcare market. Reports indicate that the company is working on a new venture, Google Coach, which will leverage AI technology to offer not just fitness tracking, but also workout routines, medication reminders, meal plans, etc.
Like Apple, Google is planning to integrate these new features with its wearable devices, known as the Wear OS range, with support for other Android devices likely to follow. Google is also reportedly working on “conversational notifications”, which group several alerts into one larger notification to avoid turning off users with information overload. Perhaps the AI performing these conversations may one day recommend OTCs.
Nicholas Hall will visit the stunning city of Vienna on 2-4 April 2019 to lead our 30th European CHC Conference & Action Workshop! Focusing on the central theme of Keeping Up with the Digital Consumer, this meeting will also feature a workshop from The CHC Training Academy, enabling you to Embrace Digital Transformation. To find out more about this pivotal meeting, early bird booking rates, and sponsorship opportunities, please contact Elizabeth.Bernos@nicholashall.com